Terms of Service

These terms explain how ordering from BABS Body Butter (“BABS”, “we”, “us”), based in Lynnwood, Washington, works today. Please read them before placing an order.

Prices

Every regular 8 oz jar is $20, the same price for every scent. You can buy a single jar, applicable sales tax is calculated and added when you pay, and there are no automatic bulk discounts.

How ordering works

Online checkout isn't available yet, so no payment is taken on this website. Send your order request to BABS by email, and BABS will confirm the details and how to pay before payment.

Sending an order request doesn’t place an order. Your order is confirmed when BABS confirms the details and total with you.

When you check out on this website, you pay securely through Stripe. Your order is placed when your payment is completed, and you’ll receive a confirmation email.

Custom orders are requested by email and confirmed by BABS before payment.

Custom orders (Build Your BABS)

Custom orders start at an estimated $20 per 8 oz jar, with a five-jar minimum. Special ingredients, packaging, and other requests may affect the final price. All custom orders and final pricing are subject to BABS approval before payment.

For example, five jars start at an estimated $100 and ten jars at an estimated $200. Requested ingredients, scents and special requests are reviewed by BABS. Adding a custom butter to your cart doesn’t place an order or charge you.

Timing

Custom orders: Allow at least five days for preparation after BABS approves your order and receives the required initial payment. This is an estimate, not a guaranteed completion date. Delivery time is additional. Custom-order timing may vary with ingredient and product availability. If an ingredient isn’t available, BABS may need to source it before preparing your order.

Regular orders: Orders are prepared and shipped within 2–3 business days.

Shipping Policy

Online orders are shipped with USPS. Local pickup in Lynnwood is available by arrangement only: email BABS to arrange it. Pickup isn't offered in online checkout.

Orders shipped within the 48 contiguous United States, including Washington State, have a flat $8 shipping charge per order, no matter how many jars you order. Shipping to Alaska, Hawaii, Washington, D.C., US territories and military (APO/FPO) addresses isn't available online yet; please contact BABS. Local pickup has no shipping fee.

Orders are prepared and shipped within 2–3 business days. Delivery typically takes an estimated 2–5 business days after dispatch; delivery times are estimates, not guarantees. BABS emails your USPS tracking number when your order ships. Custom-order timelines may vary depending on ingredient availability.

Payment

Online payment isn’t available on this website yet. BABS will let you know how to pay when your order details are confirmed.

Regular orders are paid online through Stripe’s secure checkout. BABS never sees your full card details.

Custom orders: Custom orders require a minimum initial payment of $100 after BABS reviews and accepts your request. The final price may vary depending on your selections. If the confirmed total exceeds your initial payment, the remaining balance will be requested separately.

Cancellations

You can cancel a regular order any time before it ships for a full refund, including shipping. Email BABS at babsbodybutter@gmail.com with your order number.

Custom orders: to request a cancellation, please contact BABS. Cancellation and refund eligibility will be confirmed based on the order's status.

Returns & Refunds

Unopened products can be returned within 14 days of delivery. Opened or used cosmetics and customized products can't be returned. To start a return, email BABS with your order number; BABS will send you the return address once your return is approved. Return shipping is paid by the customer unless BABS made an error. Approved returns are refunded for the product price; the original shipping charge isn't refunded.

If your order arrives damaged, defective or incorrect, email BABS within 7 days of delivery with your order number, and BABS will send a replacement or a refund.

Approved refunds are processed within 5–10 business days to your original payment method.

Product information

• Product images on our website may differ from the actual product.
• Our Ingredients page lists the ingredients from our product label, as provided by BABS. If you have an allergy or sensitivity, please contact BABS before ordering.
• BABS body butter is a cosmetic moisturizer. It isn’t intended to diagnose, treat, cure or prevent any medical condition, and we can’t guarantee it suits every skin type.

Changes to these terms

We may update these terms. The date at the top of this page shows the latest version.

Contact

For orders, custom requests and cancellation requests, email babsbodybutter@gmail.com or call (206) 742-2264. See also our Privacy Policy.